Process Optimization in Practice

1:1 instead of broadcastOutreach

Personalize Customer Contact Automatically: the Personalization Engine

Personalization across every level and area — automatically: the engine checks consent, enriches the profile, picks the right journey (onboarding, marketing, service, retention) and ships 1:1 content. GDPR-compliant, with a brand guardrail against "creepy".

Personalisierung·Customer Experience·Zero-Party-Data

12/12Go-lives on schedule

Automated Cutover Management

Cutover management without spreadsheet chaos: auto-generated go-live plans with dependencies, real-time status for every team, and escalation before step 47 derails the weekend — 60% shorter cutover times.

Cutover·Go-Live·Migration

Document Management·Approval Workflow·Digital Signature

-75%Approval Time

Digital Document Approval

Automated approval workflows with 75% faster approval cycles

Compliance & Legal

days, not weeksTurnaround

Automate GDPR Access Requests: the Multi-Agent Crew (Art. 15)

Answer Art. 15 GDPR data subject access requests in days, not weeks: a multi-agent system searches CRM, mailboxes, tickets and files in parallel, auto-redacts third-party data, and the DPO signs off. Self-hosted, deadline-safe, auditable.

Compliance·DSGVO·Auskunftsersuchen

10 min → 30 secTime per order

E-Commerce Order Processing

Automate e-commerce fulfillment: orders from Shopify, Amazon, and WooCommerce flow through inventory sync, shipping, tracking, and accounting without manual retyping — turning 10 minutes of clicking per order into under 30 seconds.

E-Commerce·Order Processing·Inventory Management

Compliance & Legal

100%Explainable Decisions

EU AI Act Compliance Cockpit – Prove Your Obligations, Automatically

Automate the EU AI Act and GDPR obligations themselves: a central AI registry, an immutable audit trail, a human-in-the-loop gate for automated decisions, and automatic Article 50 transparency notices. Deadline-safe instead of a spreadsheet.

Compliance·EU AI Act·DSGVO

HR·Onboarding·Employee Experience

-90%Admin Effort

Automated Employee Onboarding

Automate employee onboarding: from contract signature, a pipeline orchestrates accounts, hardware, training, and scheduling across 50+ steps — day one with a ready workplace instead of an empty desk, and 90% less HR admin work.

AI & Knowledge

<30 secSearch Time per Question

Internal Knowledge AI: GDPR-Compliant RAG Assistant (On-Premise)

Build an internal knowledge AI without data leakage — a RAG chatbot answers team questions from Confluence, Jira and Git repos, fully on-premise, with source citations and permission checks instead of hallucinations.

AI·RAG·On-Premise

AI·Chatbot·Customer Service

-85%Processing Time

AI-Powered Invoice Data Extraction

Extract invoice data automatically instead of retyping it: OCR plus AI reads invoice numbers, line items, and tax rates from any format, catches duplicates, and posts straight to SAP — 2 minutes instead of 24 hours per invoice.

AI·OCR·Data Processing

AI & Knowledge

80%Automated Responses

AI Chatbot for Automated Customer Communication

Intelligent AI chatbot for seamless customer communication — automatically answers customer inquiries with GPT-4, integrated ticket system, and human escalation when needed.

+340%Qualified Leads

AI-Powered Lead Qualification

Intelligent lead scoring and automated sales processes delivering 340% more qualified leads

AI·CRM·Sales

Finance·Forderungsmanagement·DSGVO

-21 daysDSO Reduction

Automate Dunning – Cut DSO by 21 days

Cut DSO by 14-21 days with automated dunning for Lexoffice, DATEV, or sevDesk. 70% fewer collections cases, § 286/288 BGB compliant, approval gates.

Marketing Automation·Content Planning·Email Marketing

70%Content Time Saved

Marketing Automation & Content Planning

Automated marketing automation software for content planning, email campaigns, and social media — from AI-powered content creation to performance reports, all in one workflow.

~2 secLive interpretation

Multilingual Communication: Real-Time Translation Woven Into the Workflow

One workforce, ten languages, no common tongue — and seamless understanding anyway. This showcase shows a translation layer that automatically delivers chat, email, tickets and meetings in each recipient's language — tiered from fully on-premise to EU cloud, with no uncontrolled data outflow.

KI·Übersetzung·DSGVO

smallest that passes the testModel choice

Model Router Gateway — the smallest model that passes the test, per step

A model-agnostic gateway that routes each task to the cheapest model passing your eval — SLM for routine, frontier only for the hard step. Plus a cost dashboard and one-click provider swap. Demo reference architecture.

Model Routing·SLM·Kostenkontrolle

Finance·E-Rechnung·ZUGFeRD

12→2 daysThroughput

Automate Invoice Verification – 12→2 Day Throughput

Automate incoming invoices: three-way match, ZUGFeRD & XRechnung, role-based approval. Throughput 12→2 days, discount capture >90%, GoBD-compliant.